A company which provides after-sales service, maintenance contracts and repairs for fleets of construction machinery
in France and Spain.
• Manage and prioritise client requests and optimise allocation and planning of technicians for each mission.
• Know what really happens outside of the office (locate and track drivers).
• Monitor driving and resting hours; know which drivers are available, have reached their quota, are on holiday or sick leave.
• Monitor any bad driving conduct (speeding, harsh acceleration, harsh braking).
• Receive maintenance reminder alerts.
• In-Vehicle System: FM300 + GSM/GPRS (real time).
• Web Software: SamWeb Tracking & Servicing Manager + Planning & Dispatching + customised dashboard.
• Increase in the number and profitability of interventions each month.
• Team performance was measured for each site and used to motivate and reward good practices.
• Information shared easily and quickly between different teams.
• Reduced fuel costs due to monitoring consumption per driver, reduced maintenance costs due to preventative maintenance.
• Reduced speeding fines and excessive wear and tear.
Overtime decreased by 25%
Average productivity increase of 5 hours per technicien per month
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